Contact us

Contact information:
TURISTIČKA AGENCIJA RENTERGO, obrt za turizam Vl. Loris Grabovac
Business manager: Loris Grabovac
Trade register number: UP/I-335-01/16-01/196
Contact : T: +385 98 1357 227; M: rentergo(manki)gmail(tocka)com W: zadar-travel.com

Adress of the headquarters: Croatia, 23000 Zadar, Jakše Čedomila Čuke 4
ID CODE: HR-AB-23-13010011121

OIB: 20311286433
MBO: 97675881

Working hours: from 00.00 – 24.00

Bank: Addiko bank d.d., 10000 Zagreb, Slavonska avenija 6
Transaction account for kuna: HR55 2500 0091 1014 4551 6
Foreign currency transaction account: SWIFT – HAABHR 22 / IBAN HR55 2500 0091 1014 45516

Competent body to whose official supervision the activity of the travel agency is subject:
State Inspectorate, Tourist Inspectorate, Šubićeva 29, 10 000 Zagreb. e-mail : turisticka.inspekcija@mint.hr

Notice on how to file a complaint:
Pursuant to Article 6 of the Tourism Services Act and Article 10, paragraph 3 of the Consumer Protection Act, we inform service users that they can submit a written complaint about the quality of contracted services: - by mail to the address: Jakše Čedomila Čuke 4, 23000 Zadar or by e-mail mail: rentergo(manki)gmail(tocka)com

We will send you an acknowledgment of receipt of the complaint in writing without delay. We will provide a response to the complaint in writing no later than 15 days from the date of receipt of the complaint.